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TELE SALES

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Accordable Corporate Solutions offers their clients virtually limitless set of outsourced and inbound call center and Interactive Voice Response (IVR) solutions leveraging the infrastructure and technologies. ACS call center services can be customized to augment or completely replace existing in-house or outsourced applications. With our experienced, flexible and highly-skilled staff or using automated services, 3PV can build a solution to fit your full-time, seasonal, and temporary or overflow needs.

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24×7 mission-critical data center

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Designed to provide 99.99% uptime


3PV Call Center Services include:

  • Client Services
  • Customer Satisfaction Campaigns
  • On-boarding and Welcome Campaigns
  • Win-Back / Re-Activation / Renewal Campaigns
  • Lead Generation and Appointment Setting
  • Outbound Automated Messaging
  • Conference, Seminar and Event Registration
  • Social Media
  • Customer B2B Inside Sales
  • English and Bi-Lingual Services

Latest Technology Features:

  • Computer Telephony Integration (CTI) for screen synchronization with YOUR customer data
  • Robust traditional and SIP-based Trunking, ACD and IVR systems
  • IVR with Nuance Speech Recognition including opt-out-to-agent and opt-out-to-client options
  • XML/Web Services Integration to YOUR front- and back-office solutions
  • End-to-end call recording from call arrival to call disposition
  • Fully redundant voice and data feeds via two separate carriers
  • Battery back-up and diesel generators for building power